Keeping clear, professional notes is critical, but typing perfect notes or dealing with multiple languages shouldn’t slow your shop down. That’s why we introduced AI Notes and AI Translation.
These new AI tools help clean up your notes instantly, so your team can focus on the work, not the wording.
AI Notes
AI Notes automatically improves the notes you write inside services and work orders.
With one click, AI Notes will:
Fix spelling and grammar mistakes
Clean up sentence structure
Make notes easier to read and more professional
Keep the original meaning exactly the same
This is perfect for quick technician notes, detailed inspections, or customer-facing updates; no rewriting required.
How it works:
Type your note as usual
Click AI Improve
Review the cleaned-up version
Post with confidence
AI Translation
If your team writes notes in different languages, AI Translation has you covered.
AI Translation will:
Translate notes from any language into English
Clean up grammar and formatting at the same time
Make notes clear and consistent for everyone on your team
Whether notes are written in Spanish, Russian, or another language, they’ll be translated and polished instantly.
Why/Where This Matters
Clear communication across your entire team
Professional notes for customers and records
No more confusion caused by typos or language barriers
Faster note-taking with better results
These AI tools are built directly into your workflow, so there’s nothing new to learn and nothing extra to manage. You can use this feature in all areas of ETS. Some notable ones are in Complaints, Cause, Corrections, Notes, and Recommendations.
Below is footage showing this process!
If you have any questions or want help using AI Notes or AI Translation, feel free to reach out. We’re always here to help.